Terms of Services | SteerIO
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Terms of Services

Thank you for using SteerIO. By using SteerIO, you agree to our Terms of Services, which is a legal agreement. If you are using SteerIO for an organization, you are agreeing on behalf of that organization. Our Terms of Services apply to your use of our Websites and Services.


Definitions

When we say, "we", "our", or "us", we're referring to Ockham Technologies SAS (LLC) d/b/a SteerIO, a French limited liability company, our employees, directors, officers, affiliates, and subsidiaries.

When we say "you" or "your", we are referring to the person or entity that's registered with us to use the SteerIO Services.

When we say "Terms", we mean our Terms of Services, which includes our Privacy Policy.

When we say "Websites", we mean our websites located at steer-io.com, including all subdomains and sites associated with those domains, and other websites that we operate now and in the future.

When we say "Services", we mean our Websites, Application Programming Interfaces (APIs), applications, our content, and various third-party services that make up SteerIO.

When we say "SteerIO", we mean our Websites and Services collectively.

When we say "information", we mean all of the different forms of data that you provide us and that we collect from you from your use of the Services, your software, and your devices.


General Rules

To use SteerIO, you must (a) be at least thirteen (13) years of age; (b) complete the registration process; (c) provide current and accurate information; (d) agree to these Terms; and (e) promise to follow these rules:

If you break any of your promises above or any of the rules in these Terms, we may terminate your account. Your actions may also subject you to legal consequences.

As long as you comply with our Terms of Services, we grant you a non-exclusive, non-transferable, limited privilege to use SteerIO. Your use of SteerIO is at your own risk.


Intellectual Property

You own your content. We do not represent any ownership or claim any intellectual property rights over the information that you provide or that is provided to us.

We own SteerIO and our Services. You may not copy, reproduce, alter, modify, resell, mirror, or create derivative works of SteerIO, our Services, or our content on SteerIO without our written permission.

You shall grant to us a royalty-free, worldwide, transferable, sub-licensable, irrevocable and perpetual license to incorporate into SteerIO or otherwise use any suggestions, enhancement requests, recommendations or other feedback that we receive from you or your agents.


Passwords and Accounts

You're responsible for keeping your account name and password confidential. You're also responsible for any account that you have access to. You agree to notify us immediately of any unauthorized use of your account(s). We're not responsible for any losses due to stolen or hacked passwords.

You will not represent that you are any other individual or entity unless such individual or entity has given you written permission to act on their behalf.


Payment Terms

For all plans, you authorize us to charge you according to the plan you choose at the then current plan rate, and any other charges you may incur in connection with your use of the Services, such as taxes, duties, and possible transaction fees.

Monthly Plan: A valid credit card is required for you to continue using the Services on a month-to-month basis. The Services are billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months, for account upgrades or downgrades, or for months unused with an open account.

Annual Plan: Payment in advance is required to continue using the Services on an annual basis. The Services are billed in advance on a yearly basis. If you decide to terminate your Annual Plan, we will refund you a prorated amount for the period from the date of your termination to the end of your current Annual Plan. All other refund requests must be made in writing and we reserve the right to deny such request for any reason.

We reserve the right to chage service fees upon thirty (30) days notice. Such notice may be provided at any time by posting the changes to SteerIO or by email.


Cancellation and Termination

You are solely responsible for the proper cancellation of your account. You may cancel your account at any time by going to Company Settings and closing your account. An email or phone request to cancel your account is not considered cancellation. You will not be charged after cancellation. There is no cancellation fee.

In the event of cancellation or termination your account will be immediately disabled, and your account and information cannot be recovered once the account is closed. We retain the right to retain or delete data provided to us by you at our sole discretion.

We also reserve the right, but do not have any obligation, to refuse service to anyone and close your account(s) without notice for any or no reason at all.


API Terms

You may access your SteerIO account data using the SteerIO API (Application Programming Interface). Any use of the API, including use of the API through a third-party product that accesses SteerIO, is bound by these Terms.

You expressly understand and agree that we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (even if we have been advised of the possibility of such damages) resulting from your use of the API or third-party products that access your data via the API.

Abuse or excessively frequent requests to SteerIO via the API may result in the temporary or permanent suspension of your access to the API. We may, at our sole discretion, determine abuse or excessive usage of the API. We reserve the right at any time to modify or discontinue, temporarily or permanently, your access to the API (or any part thereof) with or without notice.


Indemnification

You agree to indemnify and hold us harmless from any and all demands, loss, liability, claims or expenses (including attorneys' fees) made against us by any third party due to or arising out of or in connection with your use of SteerIO.


Representations and Warranties

To the maximum extent permitted by law, we provide SteerIO on an "as is" and "as available" basis, which means we don't provide warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability and fitness for a particular purpose and to any warranties that (i) SteerIO will meet your specific requirements, (ii) SteerIO will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of SteerIO will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through SteerIO will meet your expectations, and (v) any errors in SteerIO will be corrected.


Limitation of Liability

To the fullest extent permitted by law, you assume full responsibility for and we disclaim liability to you for any indirect, consequential, exemplary, incidental, or punitive damages, including lost profits, even if we had been advised of the possibility of such damages.

We disclaim any and all liability for the acts, omissions, and conduct of any third parties related to your use of SteerIO and any linked sites and services. Your sole remedy against us for dissatisfaction with SteerIO is to stop using SteerIO. This limitation of relief is a part of the bargain between you and us. The preceding disclaimer applies to any damages, liability, or injuries whether for breach of contract, tort, negligence or any other cause of action.

If, notwithstanding the other provisions of the Terms, we are found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Website or any of our Services, our liability shall not exceed what you paid us for the Services in the previous month. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you. 11. Governing Law; Dispute Resolution

You agree that all matters relating to your access to or use of SteerIO, including all disputes, will be governed by the laws of the United States and by the laws of the State of New York without regard to its conflicts of laws provisions. You agree to the personal jurisdiction by and venue in the state and federal courts in New York County, New York, and waive any objection to such jurisdiction or venue. Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred.

No recovery may be sought or received for damages other than out-of-pocket expenses, except that the prevailing party will be entitled to costs and attorneys' fees. In the event of any controversy or dispute between us and you arising out of or in connection with your use of the Websites or Services, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.


Force Majeure

You agree that we are not liable for any delays or failure in performance of any part of the Services, from any cause beyond our control.


Severability

If one or more sections of the Terms are held unenforceable, then those sections will be removed or edited as little as necessary, and the rest of the Terms will still be valid and enforceable.


Assignments

You may not assign any of your rights under this agreement to anyone else. We may assign our rights to any other individual or entity at our discretion.


No Waiver

Our failure to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision.


Entire Agreement

These Terms and all documents incorporated into these Terms by reference constitute the entire agreement between you and us and govern your use of SteerIO, superseding any prior agreements between you and us (including, but not limited to, any prior versions of the Terms of Service).


Amendments and Changes to SteerIO

We reserve the right, at our sole discretion, to change, modify, add, or remove portions of the Terms, at any time. Amendments or changes to these Terms won't be effective until we post revised Terms on the Website. Unless explicitly stated otherwise, any new features that augment or enhance SteerIO shall be subject to the Terms.

It is your responsibility to check the Terms periodically for changes. Your continued use of SteerIO following the posting of changes will mean that you accept and agree to the changes.

We reserve the right to do any of the following, at any time, without notice to you: (1) to modify, suspend or terminate operation of or access to SteerIO, or any portion of SteerIO for any reason; (2) to modify or change SteerIO, or any portion of SteerIO, and any applicable policies or terms; and (3) to interrupt the operation of SteerIO, or any portion of SteerIO, as necessary to perform routine or non-routine maintenance, error correction, or other changes.


Questions

If you have any questions or concerns about the Terms, please use this form.

Last updated: March 15, 2018
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Privacy Policy

At SteerIO, we are committed to protecting your privacy, and we have created this Privacy Policy as part of our Terms of Service to explain what information we collect, how your information is collected, and how we may use it on our website www.steer-io.com, our platform at app.steer-io.com, and other websites and services that we operate.

As you will see in the Policy, we only use the information collected to improve our services for our users. If after reviewing the Policy you have any further questions, please contact us by using this form.


Definitions

When we say, "we", "our", or "us", we're referring to Ockham Technologies, LLC d/b/a SteerIO, a French limited liability company, our employees, directors, officers, affiliates, and subsidiaries.

When we say "you" or "your", we are referring to the person or entity that's registered with us to use the SteerIO Services.

When we say "Websites", we mean our websites located at steer-io.com, including all subdomains and sites associated with those domains, and other websites that we operate now and in the future.

When we say "Services", we mean our Websites, Application Programming Interfaces (APIs), applications, our content, and various third-party services that make up SteerIO.

When we say "SteerIO", we mean our Websites and Services collectively.

When we say "information", we mean all of the different forms of data that you provide us and that we collect from you from your use of the Services, your software, and your devices.


Information We Collect

How We Use Your Information

If you no longer wish to receive our newsletters, you may unsubscribe by following the link located within our emails.


How We Share and Disclose Your Personal Information

While we never share your personal information with nonaffiliated companies, we may share your personal information in the following ways:


Public Information and Third Parties

Security

We take precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

We follow generally accepted industry standards to protect your information, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, however, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

When you enter sensitive information (such as credit card number) on our order form, we encrypt the transmission of that information using secure socket layer technology (SSL).


Correcting and Updating Information

If you are our customer and would like to access or delete information that you provided, you may do this by signing in to SteerIO and making the change or by using this form. We will respond to your request within 30 days. We may decline to process unreasonable requests or requests that are not otherwise required by local law.

We retain your information and data that we process on your behalf as long as your account is active, as needed to provide our Services, and as necessary to comply with our legal obligations and resolve disputes.

We have no direct relationship with third parties with whom our users may interact using the Services. Any such party who would like to amend or delete data which may be stored in the Services should direct his or her request to the applicable SteerIO user acting as the "data controller" for such information.

Any such party who no longer wishes to be contacted by a SteerIO user, should contact that SteerIO user directly.


Updates to this Privacy Policy

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here and by email.


Effective Date

This Privacy Policy has the same Effective Date as our Terms.

Last updated: March 15, 2018
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