Project Management

Adopt a people-centric approach to drive project success

80% of organisations have transformation programs ongoing (BCG)
75% of transformation projects fail (HBR)
In 2018 $900 billion have been lost due to unsuccessful change initiatives (Brightline)
On average, project teams lose one day per week in unproductive meetings (PMI)
Discover our client's case

Main challenges project teams have to face

How to address the legacy mindset in an organisation?
How to build internal support for the transformation and clear communication flows?
How to make sure that all project stakeholders and team members are onboard?
How to connect the transformation to employees at an individual level?

Introduction

Steerio's client case with a large project team

“Transforming Finance, HR and IT services with 120 people“ - Julien, program manager at TelCo

Transformation program manager

Julien has been nominated to lead a large transformation program at TelCo. The project is expected to take 18-months to complete and involves 120 people from Finance, Human Resources and IT departments. The objective is to build a new global infrastructure for shared services for the 15.000 employees of TelCo.

The program is relying on Steerio's project insights in three different type of meetings:
Strategic steering committees (monthly reviews with the top management of TelCo)
Operational steering committees (bi-weekly reviews with the program leadership)
Project workstream meetings (weekly team meetings inside workstreams)

“We wanted to create a proactive and inclusive project experience. Steerio enables us to make everyone's opinion, feedback and ideas matter. It's also a powerful tool to identify project risks and address them early on: you optimize your time and your efforts.“


Step 1/5

On a regular basis, teams provide feedback about the project situation and Julien looks at results

Receive an automated summary of team result and selected feedback analyse from Steerio every week in your mailbox
Key takeaways for Julien
Understand why decision making is so poorly rated by the IT team in order to take rapid actions and prevent roadblocks.
Gather information prior to engage the dialogue with the Finance teams.

Julien wants to better understand the pain points highlighted in the overview. He deep dives into the two most critical areas.


Step 2/5

Starting from the overview, Julien can now deep-dive into the most critical issues quickly

Takeaways and topics to address for Julien
Understand why decision making is so poorly rated by the IT team in order to take rapid actions and prevent roadblocks.
Takeaway 1: Challenge the current governance to accelerate the decision-making process and empower operational teams
Gather information prior to engage the dialogue with the Finance teams.

Julien has now a better understanding of the topics to address during the next IT workstream meeting.

Understand team dynamics and keep the big picture with the Steerio heatmap

Step 3/5

Paying attention to team comments enable to understand project challenges and prioritize efforts

Give every team member a voice and leverage team ideas and proposition to improve your performance and your ways of working
Takeaways and topics to address for Julien
Understand why decision making is so poorly rated by the IT team in order to take rapid actions and prevent roadblocks.
Gather information prior to engage the dialogue with the Finance teams.
Takeaway 2: Reinforce the involvement of operational managers in project day-to-day activites

The feedback from the team confirms Julian's intuition. Operational managers from the Finance workstream need support form the leadership to achieve their mission.


Step 4/5

The propositions submitted by the team also suggest tangible solutions to the management

Takeaways and topics to address for Julien
Takeaway 1: Challenge the current governance to accelerate the decision-making process and empower operational teams
Takeaway 2: Reinforce the involvement of operational managers in project day-to-day activites
Takeaway 3: Improve information sharing before, during and after the decision process

Team propositions provide high quality and very practical solution to the leadership to improve teamwork on the project.

Give every team member a voice and leverage team ideas and proposition to improve your performance and your ways of working

Step 5/5

Within minutes, discussion items for upcoming project meetings are structured

Takeaways and topics to address for Julien
Takeaway 1: Challenge the current governance to accelerate the decision-making process and empower operational teams
Takeaway 2: Reinforce the involvement of operational managers in project day-to-day activites
Takeaway 3: Improve information sharing before, during and after the decision process

Thanks to the teams' feedback, Julian keeps the big picture. He can quickly make decisions based on quantitative and qualitative data and act as a real project facilitator.

Actions validated with the project team to be implemented
“Consolidated communication plan”: develop program-wide communication initiatives (newsletter, vidéo, forum) to share important information about the project
Coaching sessions for operational managers to strengthen their impact on the project (situational training, meeting management and communication)
Creation of a new ambassador role: change agents that will promote the program to the rest of the organisation
Publication of a meeting charter presenting guidelines and best practices for efficient meetings

Monitor

Check-in with the team on a regular basis to discuss project strength and weaknesses

Decide

Crowdsource insights and propositions from the team to make the right management decisions

Align

Get every stakeholder onboard: Prepare, structure and drive proejct meetings efficiently

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" Steerio allows accurate monitoring of the health of a project and its teams by quickly identifying blocking points, their root-cause, and anticipating difficulties."

Alban de Poulpiquet
Consultant at BearingPoint - HR & Change Management

" Getting regular feedback from ALL project stakeholders is highly valuable for me and my clients: it enables to continuously align leadership and team perspectives."

Joe Pusz
CEO at The PMO Squad - Expert PMO & Project Management Solutions

Project managers that are using Steerio spend 40% less time in meetings and stakeholder management

Use cases

Because each team is unique, Steerio helps you to unlock the human potential through a tailored approach

You have questions? We have answers!

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